Frequently Asked Questions

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Free Trial:

Try Calm Port and get your first month free

November 11, 2011

demoNo contract and no credit card required. When you sign up, Calm Port sends you an electronic invoice. Just pay it within 30 days to keep backing up your files.

CurrentNews:

Calm Port offers free Assisted Recovery

November 11, 2011

demoAnyone can back up your files, the tricky part is getting them back. If you suffer a data loss and need assistance to restore your files, Calm Port can provde on-site assisted data recovery at no charge.

Compliance:

 Calm Port helps your business stay compliant

November 11, 2011

demoCalm Port Remote Backup helps your business meet the data protection requirements of the Healthcare Insurance Portability and Accountability Act of 1996 - (HIPAA) ,the Financial Modernization Act of 1999 - Gramm-Leach-Bliley Act, and the Sarbanes-Oxley Act of 2002.

Frequently Asked Questions

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  1. How long does it take to back up my files ... ?
  2. How is my data secured... ?
  3. Is Calm Port backup the same as loading my data to an FTP site like LiveDrive ... ?
  4. WIll Calm Port backup all Operating System and System State information ... ?
  5. What tasks do I have to perform every day to perform a backup ... ?
  6. What if I lose my encryption key ... ?

How long does it take to backup my files... ?

  • Backups are extremely fast. Calm Port's delta-block technology transmits only the changed portions of files during each backup session. How long that takes depends on the size of yoiur backup, the speed of you Internet connection, and the amoutn of changed data. Our average client backs up in less than 30 minutes a night.
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How is my data secured...?

  • Calm Port employs two primary measures to secure data: Limiting access to your data to approved users by password authorization and encrypting your data prior to transmission and storing it in an encrypted state on our servers.
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Is Calm Port online backup the same as up loading  my data to an FTP site like LiveDrive... ?

  • No, uploading data to an FTP site is simply a transmission procss, whereas Calm Port encompasses many elements, including compression, encryption, delta-blocking and data transport.
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Will Calm Port backup all Operating System and System State information ... ?

  • Yes, our backup agents have the ability to backup all necessaryinformation to perform a complete, full restore on all supported platforms.
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What tasks do I have to perform every day to perform a backup ... ?

  • None, once you schedule the time and frequency of your backups during installation, the backups run automatically. If there's ever a problem during one of your backups, Calm Port will advise you of the problem and fix it.
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What if I lose my encryption key ... ?

  • TLost edncryption keys cannot be recovered. They are never tannsmittld to our servers and for security reasons, there is no method to recover the key. Calm Port recommends keeping multiple copies of your encryption passwords in save, secured, remote locations..
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